in a manqash Your satisfaction is our goal
For the sake of your safety, Miqqash does not allow the return or replacement of beauty and care products even if they are in their original condition.
Except for the products that arrive to you only damaged.
You can also return hardware products provided that they have not been used or opened and that they are in their original condition as received from Manqash
Q: Is there a fee for returns?
When returning an intact, undamaged product, i.e. in its original condition, the shipping fee will be borne by the customer and its value is 29 riyals, and it will be deducted from the value of the returned product.
When you return the damaged product, you are negotiating to bear the full fees.
Q: How can I exchange/return a damaged product?
A: Our companions in customer service will be happy to serve you in this regard by sending you a ticket on demand or through the customer service available in our “ Minqash ” application or through the number 0538847652, provided that the replaced / returned product is in its original condition and in its original packaging and has not been used, opened or changed features Product packaging.
Q: How long is the period allowed for the replacement / return of the damaged product?
A: You can exchange/return the damaged product within 7 days of purchase.
